Shipping policy

Shipping Prices

Free shipping within New Zealand for orders over $100. All orders under $100 will incur a shipping cost of $5.95

Free shipping on orders over $100. All orders $100 and under will incur a shipping cost of $15

International Shipping

All International orders will incur a flat rate shipping cost of $20.

Please allow for extra processing and delivery times during holidays and peak periods.

Please note: international orders are subject to import fees from the destination country. Customs charges vary from country to country and you will need check your particular country's charges, and pay those charges - Loose Riders NZ is not liable for these charges.

Shipping Timeframe

Within NZ Please allow 1-3 working days for your oder to arrive. International Shipping Please allow 10 working days for your order to arrive.

Holiday/ Busy Period Shipping

During sales and other busy periods where we experience a high volume of orders, please allow for extra processing and shipping times.

COVID-19 - Our warehouse is still operating and we are working hard to get your orders out to you. However, please allow for longer shipping times as our delivery partners are suffering from delays.

Order Tracking

Once your order has been shipped you will receive a shipping confirmation email with a tracking number. If you have any issues please contact info@looseriders.co.nz

Order Processing Time

Please allow up to 2 business days for your order to be processed in our warehouse.

Cancel or Change An Order

Please choose carefully as we are unable to cancel or make any changes to your order once it has been placed.

For any issues with your order please contact info@looseriders.co.nz